Costa Mesa, CA 92627

Work History

Rachel Patla is…

• IT Office Manager
• Content Manager
• Online Marketing Professional

• Over 8 years Office Manager Experience and Extensive Business Management

Team player with a proven track record for delivering results in consolidating suppliers, implementing new technologies, and devising process improvements. Creative problem solver with strong communication skills. Dependable, Prompt, Consistent, Excellent Work Ethic, Strong Willingness to learn.

Kussner IT of Costa Mesa

Barnacle Bills and Hydro Active Marine of Newport Beach

Flextech of Newport Beach

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Kussner IT
Office Manager Costa Mesa, CA
Internet Technology Firm - Break Fix and Web Design

May 2006 to Date

• Web Designer
• Website Manager
• SEO
• SEM
• Content Manager
• Online Marketing Professional
• Certified/Intuit Quick Books
• Auto Task Managed Services software
• Level Platforms Network Monitoring software
• Jr. Tech
• MS 2007
• Apply DNN software
• AR, AP
• 10 key

Create Customer Contracts and Billing Time Blocks , Balancing Petty Cash, Streamlined and Improved and purchasing ordering from vendors and Improved Supplier Data Base. Served 650 customers in Newport Beach and 359 in Huntington Beach areas and handled billing and collections for all these customers. Initiated revised billing program the company, which generated 30% more income for the break fix and for the web design 80% more.

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Barnacle Bills and Hydro Active Marine
Immediate Office Supervisor Npt Beach, CA
Boat and Yacht Maintenance Company - Hull Cleaning and Mechanical

Aug 2003/April 2006

• Pay Roll
• Managing Divers
• AR, AP
• 10 key
• Book Keeping/Quicken
• Myob Software
• MS Word, Excel, PowerPoint

Mechanical Billing Logistics, Maintained responsibility for selection and management of incoming/outgoing shipments of customer parts. Managing Divers and Generating Dive list through MS, Pay Company Bills, P/O’s -Vendors,Created new customer comment program, which included a personal letter or survey generated by me the that increased customer satisfaction by 80%. Fax filing, customer service, light cleaning. Dependable, Prompt, Consistent, Excellent Work Ethic, Strong Willingness to learn.

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Flex Tech
Office Manager Npt Beach, CA
Custom Carbon Fiber Knee Brace Generation Facility

Jan 1999/Feb 2003

• Payroll
• Answer Corporate Emails
• UPS Online World Ship
• Order supplies from vendors
• Balancing Corporate Credit Card w/ Account Codes
• MS Outlook, Word, PP,Excel
• Quick Books
• 10 key
• Conduct credit checks
• Shipping and receiving
• CanFit Plus Version 1.0
• Canfit Leo Software for computer graphic leg brace generation

Answering 200+ incoming calls per day, data entry, customer service, fax, filing, schedule appointments for doctors, page doctors in emergencies, relay messages for hospitals, customer service, daily outgoing mail, office manager errands, order vendor supplies, light cleaning. Dependable, Prompt, Consistent, Excellent Work Ethic, Strong Willingness to learn.

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Education

Jan 1998-2000 Orange Coast College, Costa Mesa Ca

• Early Childhood Education ECE
• Business Management
• Art - Freehand Drawing

References - Available Upon Request